AT&T Protect Plus
com.asurion.android.mobilerecovery.att
This app is developed by Asurion, a US company whose business is to sell insurances. All US carriers use Asurion for the phone insurances.
Discontinued and replaced by AT&T ProTech (com.asurion.android.protech.att)
Help and support app. Lets you call or chat with a live U.S.-based AT&T ProTech support expert.